What are the first steps I must take if I have never imported/exported before?
If you are new to importing and exporting, the large amount of information required can seem overwhelming and is scattered across a number of places.
By using Go Global Logistics for all of your importing and exporting service, you can get every required solution from a single provider, making it easier for your company to manage. New importers and exporters often find most of their time is spent dealing with carriers, other
government agencies, and the numerous logistics companies required to import or export your shipments. Go Global Logistics will manage all of these
relationships for you, simplifying the process, and saving you valuable
time and money. If you are a new importer or exporter and have any
questions about the process, please do not hesitate to call us at (800)
599-3105 or send an email to info@importexportus.com.
How do I get permission to bring my goods into the United States?
To import to the United States, you must obtain clearance from US Customs.
Depending on the type of goods you are
importing, you must also meet all other government agency requirements
such as FDA requirements for food, EPA requirements for vehicle
emissions, USDA requirements for agriculture, and the list goes on. By
hiring Go Global Logistics to manage your shipments and clearance, we
will ensure that all requirements are met and that your shipment gets
cleared and delivered without delay. Most shipments require as little as
24-48 hours notice, but it is better if your shipments can be planned
1-2 weeks ahead of time to ensure minimal delays at the port.
I am just coming to the US temporarily (to attend conference, for example) do my goods need to clear US Customs?
If
you are coming to the US on a temporary basis and are bringing personal
effects, conference materials, exhibition goods, or commercial samples,
Go Global Logistics can assist you. In some cases, we are able to
arrange for Temporary Importation under Bond (TIB) to help you avoid
paying import and export duties. We will consult with you to determine
the most cost effective way of bringing your goods into the US, clearing
your personal effects, or importing goods temporarily. Call us at (800)
599-3105 or email info@importexportus.com for more information.
How long do I have after my shipment arrives in the US to file the proper documents with US Customs?
From
the time your shipment arrives in the US, you have 15 calendar days to
file entry with customs. Go Global Logistics will file your entries
electronically with US Customs ensuring the fastest possible clearance.
What is a customs broker (also known as customhouse broker)?
A Customs Broker (also known as a customhouse broker or customs house
broker) is licensed by Customs and Border
Protection, Department of Homeland Security, and acts as an agent for
importers and exporters of merchandise. A customs broker can also
issue bonds on behalf of a surety for the client's payment of duties,
taxes, and tariffs, and can file all necessary paperwork to obtain
clearance into the United States. Go Global Logistics can act as both
your customs broker and freight forwarder, managing the clearance of your goods as well as the distribution, delivery, and international shipping of your freight.
How do I retain Go Global Logistics as my customs broker? |
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In
order to retain Go Global Logistics, you must fill the Customs Power of
Attorney authorizing Go Global Logistics to act on your behalf in all
customs business. Please call us at (800) 599-3105 or email
info@importexportus.com for a copy.
How do I get my shipment from the port to my final destination?
Go
Global Logistics can arrange for delivery from the port of arrival to
the final destination anywhere in the United States. If you already have
a carrier you prefer, we can inform them when your shipment has
obtained US Customs clearance and is ready for pick up. We also offer
international deliver options and similar services for exporters.
What information do you need about each shipment?
In
general, we need a detailed description of the goods, the commercial
invoice showing the sale of the goods, bill of lading or waybill from
the carrier, and a packing slip and delivery notice (if available).
There are additional requirements for a number of goods (such as
Phyto-sanitary Certificates for USDA perishables). For more information
on what is required, please call us at (800) 599-3105 or email
info@importexportus.com.
How should I package my shipments?
Full
containers should be packaged as tightly as possible. Smaller shipments
should be packaged in a way that will ensure the safe delivery of your
goods. It is best to package, crate, or stack your goods on pallets to
prevent damage. Cartons should be secured to the pallet with banding,
shrink-wrap, stretch-wrap, or breakaway adhesive. Cartons should be
stacked squarely with no overhang, and with a flat top surface. Each
piece or package must be labeled.
How do I get more information?
For
more information on any of our services, please call or fax us at (800)
599-3105 or send an email to info@importexportus.com.
If you prefer to use snail-mail, our mailing address is as follows:
Go Global Logistics, LLC
Boston Headquarters
304 Newbury St, Suite 312
Boston, MA 02115-2839
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